FAQ

• 123456789

Cause:

• Very dirty window, dirt has not been properly dissolved.
• Rubber wiper worn.

Solution:

• Properly soak and soften the dirt in several stages so that it can be wiped away.
• Fit new rubber wiper.

Cause:

• Filter bag has been forgotten. (Suitability for picking up fine dust is limited when filter bag is not fitted)

Solution:

• Always fit a filter bag.

Cause:

• Suction hose is faulty or not properly engaged.
• Filter missing or faulty.
• Filter bag has not been fitted.

Solution:

• Check suction hose and filter, engage properly or replace if necessary.
• Fit a filter bag.

Cause:

• Stage 2 is designed for operation with electric power tools only.

Solution:

• The vacuum starts when the electric power tool is switched on. Vacuum continues running for about 15-20 seconds after the electric power tool is switched off and then shuts down.

Cause:

• Waste container is full.
• Level sensors and the housing are wet. This can create a damp bridge.

Solution:

• Empty the waste container.
• Allow the unit to dry.
• Clean the level sensors.

Cause:

• The boiler is still under pressure.

Solution:

• The pressure must be released:
• First switch off the heater, then switch on steam feed (on max), operate the switch on the handle until the cap can be opened.
• If the tank cap still cannot be opened, please contact your Kärcher dealer for assistance

Cause:

• Water tank overfilled.
• Unit has not yet reached full temperature.
• Controller is not set to steam mode.

Solution:

• Water tank must not be more than 3/4 full.
• Wait until unit has reached operating temperature.
• Set the controller to steam mode.

Cause:

• Scale build-up in unit.

Solution:

• Descale unit with RM 511.

Cause:

• Steam flows through relief valve, all downstream systems fail.

Solution:

• This problem can only be remedied by customer service.