GENERAL TERMS AND CONDITIONS
1.1 Any quotation given by the Seller is an invitation to the Buyer to make an offer only and no order placed by the Buyer with the Seller in pursuance of a quotation or otherwise shall be binding on the Seller unless and until it is accepted in writing by the Seller's acceptance of order form of despatch note or delivery note, or the goods are despatched or the work is commenced.
1.2 Any contract made with the Seller for the sale of goods or work shall incorporate and be subject to these conditions and any representation or warranty, written or orally make or given prior to the contract is hereby expressly excluded and all brochures, specifications, drawings, catalogues, particulars, shapes, descriptions and illustrations, price lists and other advertising matter are intended only to present a general idea of the goods described therein.
1.3 In the event that no quotation is given by the Seller and the Seller has received an order from the Buyer then provided that the Buyer shall have notice of these conditions, in such circumstances all goods are sold and all work is done subject to these conditions. 1.4 Unless otherwise agreed in writing, the Seller reserves the right to despatch or deliver goods of a modified design provided that any difference does not make the goods unsuitable for any purpose the Buyer has made known to the Seller.
1.5 The Seller reserves the right to subcontract the fulfilment of the order including any installation or any part thereof.
All prices are inclusive of packing, Vat and delivery in Malta and Gozo. Any orders outside the territory of Malta and Gozo, transport will be charge extra.
All accounts are payable on demand and strictly net. This could be made by means of Wire transfer or any other electronic means. When payment is made by cheque, the goods will be sent after the bank's clearance.
4.METHOD OF DESPATCH
4.1 The method and route of despatch of the goods shall be selected by the Seller which shall use the best endeavours to take into account in such selection the preferences of the Buyer. The Seller shall not be obliged to insure the goods against loss or damage in transit. 4.2 If notwithstanding the Seller's best endeavours the Seller fails to despatch or deliver the goods or to complete the work by such date, such failure shall not constitute a breach of the contract and the Buyer shall not be entitled to claim compensation for such failure or for any consequential loss or damage resulting therefrom. 4.3 Claims in respect of apparent incomplete or incorrect supplies or of goods damaged in transit must be notified to the carrier and to the Seller as soon as possible and in any event not later than 3 working days after receipt of the goods at the place of destination. 4.4 Claims in respect of non-delivery of goods must be made as soon as possible and in any event 3 working days of the receipt by the Buyer of the Seller's documents.
5.1 Defects shall be notified as soon as they are discovered but in any event: 5.1.1 In the cases of 'wear parts' including nozzles, brushes, motor brushes, spark plugs, belts, hoses wheels seals, electrodes, fluids, plastic couplings, filters and plastic parts, not later than 28 days after the delivery of the goods to the end user. 5.1.2 In the case of the goods other than those listed above, hereof no later than 12 months after the delivery. 5.2 The Seller shall make good either by repair or replacement or renewal at its option defects which under proper storage and use appear in the goods or work within the time limits set out in clause 5.1.2 above and which arise solely from faulty material or workmanship provided that: 5.2.1 Such defects have not been caused by misuse, neglect, accident, improper storage installation or handling, damage or by repair or alteration not affected by the Seller (including the attachment or connection to the goods of any devices or accessories other than those distributed or officially recommended by the Seller) or non-compliance with the electrical supply voltage, contaminated water supply or unsuitable chemicals. 5.2.2 The Buyer shall pay to the Seller the reasonable cost (as certified by the Seller) of any examination of such goods as a result of which the Seller shall not be liable under the terms hereof.
USES MADE OF THE INFORMATION
The transmission of information via internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We use information held about you in the following ways: To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. To notify you about changes to our service. You have the right to ask us not to process your personal date for marketing purposes. We will usually inform you (before collecting your date) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
Consumer Rights - Please note, the following information only applies to orders from our OnlineShop Website. Products purchased elsewhere should be returned directly to the retailer from which they were originally purchased. You may cancel an order at any time within 7 working days, beginning on the day after you receive the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (below).To cancel an order,you must inform us directly by calling21221736or 21234888or in writing at email@example.comYou must also return the Products (unless it is a detergent or chemical) to us as soon as reasonably practicable after informing us of the cancellation, and at your own cost. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. You will not have any right to cancel an order for detergents or chemicals if the container seal has been broken or tampered with. This provision does not affect your other statutory rights as a consumer.
OUR REFUND POLICY
After we receive the Product and check it, we will advise you by e-mail if you are entitled for full refund or otherwise, we will send you back the product at your own cost. If we decide to send refund you with the full amount, we will deduct the initial transport cost. The refund will be made not later than 30 days from return of the Product. .